The KaVo Guarantee
KaVo guarantees our products when originally purchased from an authorized KaVo dealer in new and unused condition, for the period of time specified below. The product will not fail during normal service due to defects in material and workmanship. KaVo warranties that all repairs, which are performed by KaVo certified technicians, are repaired with authentic KaVo parts. Warranties are non-transferable.
KaVo Original Parts
When repairing equipment and handpieces through a different repair service, choose KaVo Original Parts. Original parts are manufactured to the same standards as your original purchase, which means better performance, durability, and safety. Alternate choices may not have all the innovation that KaVo puts into its products, like computer balanced turbines and two-piece carbide chuck sleeves. Restore your KaVo equipment to the standards by which it was originally manufactured.
Manufacturer Warranty
KaVo Dental warrants its products to the original purchaser against defective workmanship and materials under normal procedures of installation, use and service within the dental profession for a period of 90 days from the date of sale. Warranty period begins no later than dealer invoice date.
Warranty Department Information
Monday – Friday
9:00am – 6:00pm (EST)
1-888-ASK-KAVO (1-888-528-6872)
These KaVo products contain further warranty terms:
| Product | Warranty |
|---|---|
| Cellular Optic Glass Rod in all High-speed, Low-speed & SONICflex™ | 5 years |
| COMFORTdrive™ 200 XDR | 2.5 years* |
| COMFORTdrive™ | 3 years |
| DIAGNOdent pen (except tips, tubing and display) | 1 year |
| ELECTROmatic (control box, tubing, motor) | 3 years* |
| ELECTROmatic Tubing (KL703 LED or COMFORTbase sold separately) | 1 year |
| EXPERT Series (E679 L, E675 LMW, E675 L) | 2.5 years** |
| ELECTROtorque™ TLC / ELECTROtorque plus (control box, tubing, motor) | 3 years |
| INTRAflex LUX | 1 year |
| Low-speed Air Motors | 1 year |
| MASTERmatic™, EXPERTmatic™, INTRA LUX™ heads | 2.5 Years** |
| MASTERtorque™ M8900 L and M8700 | 2.5 years* |
| MASTERsurg™ / EXPERTsurg™ and surgical handpieces | 1 year |
| Product | Warranty |
|---|---|
| MULTIflex™ Couplers | 1 year |
| PROPHYflex 3/4™ | 1 year |
| PROPHYwiz™ | 1 year |
| QUATTROcare Plus* | 1 year |
| Repairs on Low-speed Heads, Attachments and High-speed, Attachments (if repaired at an authorized KaVo repair center) | 1 year |
| RONDOflex™ plus | 1 year |
| SMARTmatic | 1 year |
| SMARTtorque™ S619 L, S619C, S615L, S609C, S605C, S459 L, S459 C | 1 year |
| SONICflex™ / SONICflex LUX™ | 1 year |
| Tubings (all other types) | 1 year |
| Turbines (if handpiece repaired at an authorized KaVo repair center or repaired in office) | 1 year |
Additional Warranty terms apply. See product warranty card.
*When sold as a system
** 2.5 year warranty if maintained with KaVo QUATTROcare Plus, if not maintained with QUATTROcare Plus the standard warranty of 2 years applies. 2.5 Warranty with QUATTROcare is valid in USA only.
Genuine Turbines
Genuine KaVo turbines are individually balanced and electronically tested to meet the highest concentricity requirements. Properly balanced turbines leads to lower noise during use. There is never a reason to settle for less than exceptional performance and service from your KaVo handpiece. To maintain your KaVo warranty, have your handpieces and small equipment serviced through KaVo.